Category Archives: Customer Service

First Impressions

What is the first impression a potential customer or business associate has when they walk into your business? Have you thought about that lately? Do you monitor it? The other day I had a meeting at a business associate’s office. … Continue reading

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The Rush!!

You are a business owner, manager or an executive in a large firm. Do you have a time of year that is your “rush”? Is there a time where there is a huge increase in demand for your products or … Continue reading

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