Trust The People Who Believe In You!

Are there times when you are given a new job role or function and you are wondering “am I ready to do this?” or “They’ve got the wrong person, I can’t do this.”  This week I had 2 clients who were in that situation.

One client was being asked to move to another country in an equivalent or probably higher level role.  He’s insecurities were leading him to say I’m not ready, I haven’t learned enough. My question to him was do you trust your boss? Answer “yes”. Does he believe you can do it? Answer “yes”. Would he be putting the investment to move you if he thought you’d fail? “No”. Then trust you boss(s) and believe that they see you in a objective light and they see what you are accomplishing and what you can accomplish.

Personally, had I not trusted my bosses I would not have gotten on a plane to Melbourne Australia in November 1999. It was a last minute request to represent the company/business unit on a complex and high value proposal with several other companies involved. I didn’t feel I had the experience and knowledge for the assignment. My bosses believed in me and encourage me to take on the project. The project went extremely well. As a result I was promoted and asked to move to Sydney Australia for 2 years and I had the opportunity interact with customers and manage people across Asia Pacific. An amazing experience! 

Trust the people who believe in you. Trust them, allow them to believe in you when you aren’t ready to believe in yourself. Let them push you to take chances and you’ll be amazed at the opportunities and experiences that can open up for you.

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The Rush!!

You are a business owner, manager or an executive in a large firm. Do you have a time of year that is your “rush”? Is there a time where there is a huge increase in demand for your products or services and things get a bit crazy?  How have you learn to manage these peaks? What brings it on? Is it predictable? What can you learn from others?

As I write this I’m sitting at my mechanics waiting to get my winter tires on and it crazy! Why? Snow or the threat of snow! Tires are piled up everywhere, phone is ring, and the parking lot is overloaded with cars and it sunny out, wait until it actually snows and stays.

Winter is an expected event and yet we, the consumers, tend to be surprise when it snows. Like oh it snowed, we need tires, NOW!  Mechanics/garages need to manage around human nature, Mother Nature and product availability, a huge challenge.

I’m in and out in 30 minutes.

How do they manage it? By staying with 4 guiding principals:

  1.  Maintain an exception team
  2. Scheduling, scheduling, scheduling
  3. Focused on the customer and exceeding expectations
  4. Have a can do attitude

What is your challenge time? When are your rushes? How can you plan for it? What attributes are important to you? The 4 principals used by my mechanic can apply to any business. Knowing what to expect and planning for it are key to your success.

Are you ready for your “Snow”?

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What is Your Personal Brand?

What is your brand? Are you aware of yours? Is it what you want? How do you go about managing it?

Whether you are a business owner, or professional working in a large organization we all have our own personal brand or image. For business owners our personal brand/image is often lost in the brand of our business and we forget to focus on it. As professionals we often establish a brand or image but don’t evolve it as our careers advance.

It can be simple and yet we rarely think about it. There are a number of things that contribute to your brand for example:

  • How you dress – does it suit your role? Is it professional? Does it suit the position you want to move into?
  • How you address people – Do you project openness, friendliness or closed and unwelcoming?
  • How you interact with clients/co-works – Do you share your knowledge? Do you listen to them?
  • How you manage your time and workload – Do you always seem rushed? Are you inflexible? Do you seem in control? On top of you schedule?

To advance in your career or to grow your business it is important to understand how you are perceived and to periodically ask yourself if it still is what you want. For example if you’d like to move to the next level of management are you starting to dress to that position? Are you taking ownership of issues?

I was recently working with a client who needs to change their image/brand, currently they are perceived as hands off and not carrying about all aspects of organization. It is limiting their ability to advance. They’ve come to realize that they need to change that perception. They need to been seen as at least aware and interested in what is going on. For them this can be achieved by have more frequent conversations with peers and employees. Asking how things are going and being interesting in other aspects of the business. For my client it is a small change and they are already seeing people reacting differently to them.

Take a few minutes and ask yourself what is your brand? More importantly ask yourself what do want it to be and what do you need to change it?

Posted in Coaching, Professional Development | Leave a comment

When do You Lack Motivation?

When do you find motivation lacking as a business professional? When work is stressful, when times are tough or when pressure is off and your calendar is empty?

I was recently asked to complete a survey that had me thinking about when I have a lack of motivation. What are the situations and how do I create motivate for myself?

Personally my motivation is at the lowest when my calendar is empty and the next deadline I have is a week or so away. I can easily be distracted and lose focus. As a business owner these are the moments I need to capitalize on, I need to uses these moments to work on my business and create opportunities.

So how do I create motivation? I’ve recently found two things that are working for me. The first is to write a detailed list of what I’m going to accomplish for the day including at least one stretch item. Creating the list each morning is a huge motivator to get it done, to have the satisfaction at the end of the day that I’ve accomplished what I set out to do.

The next is to make myself accountable to someone, either myself and when that doesn’t work to an associate or colleague. Telling someone else that you are going to accomplish generally forces us to do what we say we are going to do.

Who can you be accountable to? Can you ask a colleague or an associate? I’ve found it really easy to find people who are more than willing to help and in return you can help them with their accountability and motivation.

Posted in Professional Development | Leave a comment

Happy Thanksgiving Canada

Today is a wonderful day to reflect on your professional life. What are you thankful for in your career? Perhaps it is your boss, your peers, your customers, or the opportunity to use your skills everyday.

I’m thankful for the interesting and dynamic clients I have the opportunity to work with. Every time a client has an “ah-ha” moment, gets out of their own way and/or see the results they are striving I’m grateful to be a part of it.

I’m grateful to for my peers, fellow coaches and business associates. The support and advice I receive makes me a better coach and facilitator. The encouragement they provide to try new things and the sounding board they provide is amazing.

Thank you!!

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What is the difference between counselling, coaching and consulting?

Check out the article recently published in the Montreal Gazette
Here is a guide to major differences between counselling, coaching and consulting:. (Article is no longer online).

Although the article simplifies the differences between the professionals it positive to see public exposure to coaching and it’s benefits.

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Entering the Blogging World

As a Business and Executive Coach, I’m often working with my clients on how to increase their company’s market visibility. Now it’s time to increase my own.

 I’m amazed at the changes that have happened in the last 6 years since I started business. At the time it was “Do I need a website?” Now a website is a given and businesses are asking: “Do I tweet?” “Am I LinkedIn?” “Do I Blog?” “What about Facebook for Business?”

 With the explosion of social media businesses are faced with sometimes overwhelming marketing choices. How to use all of these options to promote ourselves?

 So today I enter the blogging world, my desire is to share what I learn as a business owner, a Business Coach and from my clients.

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