Tag Archives: First Impression

Emotions and Business: How do they work together?

Wonder what the buzz around Emotional Intelligence (EI) is all about? What do emotions have to do with business? Here’s a quick exercise to help you understand the importance of emotions in the workplace. Either individually or as a team, … Continue reading

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First Impressions

What is the first impression a potential customer or business associate has when they walk into your business? Have you thought about that lately? Do you monitor it? The other day I had a meeting at a business associate’s office. … Continue reading

Posted in Business Growth, Customer Service, Trust | Tagged , , , , | Leave a comment